In the past, GSA contractors received little oversight by GSA auditors. Today, the average GSA Contractor will receive two audits during their initial five-year term. Starting in 2014, GSA began a more targeted GSA Audit approach based on past experience with other contractors. Certain factors have been identified that may result and a more intensive audit experience than in past years!
It is important to understand that GSA doesn't say will send an auditor to do an audit, because GSA euphemistically calls their audits "Contractor Assistance Visits" and their auditors are known as "Industrial Operations Analysts."
Occasionally, the GSA Inspector General will perform an extensive audit of some GSA contractors; these are far more detailed than the CAV audits described below.
Traditionally, GSA Audits or Contractor Assistance Visits were scheduled in the first year to 18 months of your contract, and then about 12-18 months before the end of the five year term. Beginning in 2014, the frequency of audits will depend on factors such as:
An Industrial Operations Analyst would typically visit your firm to review your procedures and compliance with the terms of your contract. In 2013, GSA began testing "virtual CAVs" where it would conduct meetings via web conferencing and review documents electronically.
If you are inadequately prepared or have not instituted proper procedures to ensure compliance, then you could receive an adverse "report card." Bad CAV report cards can adversely affect your renewal or could result in contract cancellation.
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